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The Bidgee Brew Shop Returns & Refund Policy

Returns

Our rigorous quality control process ensures that every product should be perfect, so we are confident that you will be happy with the quality of the items you have ordered. However, with the distance selling regulations you are able to cancel or return your order within 28 days. If the product has not been returned in a saleable condition we can refuse the right to give a full refund.

You will find a Returns Address Label on your order receipt to make this easy for you. Please make sure that you obtain a proof of posting for any returns, and that any package has sufficient insurance should the item go astray in transit. Simply take your parcel to your nearest Post Office for return. We regret that we are unable to refund the original delivery charge for any items returned, as this is a direct cost.


Refund Policy Exclusions

We regret that the cost of postage for returning any goods will be at your own expense. The Bidgee Brew Shop unfortunately cannot refund any returns postage expenses. If you change your mind about your order after we have confirmed it, you can return the products in accordance with this returns policy.

In the unlikely event that the goods are damaged or faulty, please contact us in writing by post or by email within 7 days here to let us know and we will arrange a full refund or exchange. This is all in addition to your statutory rights.

Refunds are processed weekly so please allow 28 days for the refund to show as a credit on your statement.

Refunds will usually be given in the form of a store credit; however in exceptional circumstances we can offer a refund via your original payment method.

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The Bidgee Brew Shop

For expert Home Brew advice and the largest range of Home Brew Products Online, Shop with Us Today.

The Bidgee Brew Shop
189 Morgan Street
Wagga Wagga, NSW 2650

Call 02 6971 7900


Opening Hours 


Monday To Friday
9am to 5pm

Saturday
9am to 1pm